terms of service
Our store is a relaxation salon and does not provide services for medical purposes.
In addition, we cannot accept use for medical purposes.
If during treatment, the therapist determines that it is impossible to continue, they may immediately stop the treatment and ask you to leave.
Please note that we may ask you to refrain from any further use of the facility.
Please note that we will not be able to provide refunds in such cases.
Neither our store nor any of its affiliates will be held responsible for any theft or loss that occurs within the facility. We take every precaution to ensure safety, but in the event of an unexpected accident, low-temperature burns, skin rashes, rub-back pain, bruises, etc., our store or any of its affiliates will not be held responsible. If you are going to be late for your reservation, please contact the store in advance.
Once treatment has begun, we cannot accept any changes to the menu or price.
Sexual harassment (inappropriate remarks, touching a therapist, or other acts that go against public order and morals) is prohibited by law, and if such acts are committed, we will immediately discontinue services, ask you to leave the premises, and ban you from future use.
Please note that we will not be able to provide refunds in such cases.
In addition, if you behave in a manner that is inappropriate for our store or cause a nuisance to other customers, we may ask you to leave. Please note that we may also ask you to refrain from using the store in the future. In that case, we will not be able to provide a refund.
Please check the following before receiving treatment at ASOASTUDIO.
In order to ensure a comfortable and safe experience at our salon, we may refuse treatment if any of the following apply to you.
We ask for your understanding that the following people cannot enter the venue: those who are extremely drunk, have a fever, are pregnant, have high blood pressure, have gout or rheumatism, have severe diabetes, have severe osteoporosis, have heart disease, have brain disease, have severe varicose veins in the lower limbs, have severe athlete's foot or inflammation in the feet, have injuries, sprains or other abnormalities in the feet, are under the care of a doctor, have extremely sensitive skin, or have an infectious disease.
Privacy Policy
1. Definition of personal information
Personal information refers to information that can identify an individual customer and information specific to an individual customer that is collected or obtained from the customer.
(Examples) Name, date of birth, address, telephone number, email address, etc.
2. Collection and acquisition of personal information
We collect and acquire personal information to the extent necessary, and through legal and fair means. In addition, when collecting and acquiring personal information about minors, we may obtain parental consent as necessary.
3. Management of personal information
In order to keep customer personal information accurate and up-to-date, and to prevent unauthorized access to, loss, damage, tampering, leakage, etc. of personal information, we take necessary measures such as establishing a security system maintenance and management system and thorough employee education, and implement safety measures to strictly manage personal information. In addition, in order to properly manage the personal information we acquire, we take organizational, human, technical, and physical safety management measures, such as appointing a manager for each department that handles personal information in accordance with laws and regulations.
4-1. Clarification of the purpose of use
When using personal information, we clearly define the purpose of use for each service that requires the use of personal information, and use it within the scope notified to customers. In addition, if the purpose of use of personal information is changed, we will take appropriate measures such as publishing the changed purpose of use on this website, notifying customers, and obtaining their consent.
4-2. Purpose of use of personal information
We use personal information held by our company mainly for the following purposes
Providing useful and appropriate information and services to customers, such as introducing products and services handled by our company
Improvement of our product development and the quality of the services we provide
Market research and analysis within our company
5-1. Provision of personal information to outside parties: Entrustment
In order to achieve the purpose of use of personal information notified to customers, we may entrust the handling of personal information to outside parties within the necessary scope. In such cases, we will confirm that the entrusted party will adequately protect personal information, enter into a contract regarding the protection of personal information, and take appropriate supervisory measures.
5-2. Provision of personal information to outside parties: joint use
In order to achieve the purpose of use of personal information notified to customers, we may jointly use personal information with specific parties, such as affiliated companies, to the extent necessary. In such cases, we will notify customers of the following matters.
[Notification contents]
Sharing of personal information
Items of personal information to be jointly used
Scope of parties to be jointly used
Purpose of use of parties to be jointly used
Person responsible for managing personal information
5-3. Provision of personal information to outside parties: Provision to third parties
In principle, we will not provide personal information to third parties, except in the cases of commissioning or joint use mentioned above. In exceptional cases, when providing personal information to third parties, we will always do so with the prior consent of the customer. However, in the following cases, personal information may be disclosed or provided.
Sharing of personal information
When requested to disclose or provide information based on laws and regulations by government agencies, courts, prosecutors, police, bar associations, consumer affairs centers, or institutions with equivalent authority
In addition to (1) and (2) above, when disclosure or provision is based on laws and regulations
6. Response to customers
If a customer requests disclosure, correction, addition, deletion, suspension of use, suspension of provision to a third party, other inquiries about the purpose of use of personal information, or consultation on complaints, we will promptly respond to such requests within reasonable limits after verifying the customer's identity. In addition, we may confirm the customer's contact information and other details when verifying the customer's identity.
7. Proper management of personal information
When managing personal information collected or obtained from customers, we appoint a manager and take strict measures to prevent unauthorized access, loss, destruction, tampering, and leakage of personal information, and strive to properly manage personal information to maintain its accuracy.
8. Responsibility as a business that handles personal information
We will comply with applicable laws and regulations regarding personal information. In addition, we will make appropriate improvements and efforts to improve the handling of customers' personal information.
9. Revision of this policy
We may review this policy from time to time and revise it in whole or in part. In the event of revision, we will promptly notify customers on this website.
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